Considering a career in real estate? Providing the ultimate foundation for getting you started or an incredible platform for extending your opportunities, an administration role can be wonderfully rewarding.
Encompassing an array of exciting tasks and challenges, these roles have plenty to offer those eager to learn and get amongst it all. Curious? We asked Belle King, Executive Assistant to Sarah Hackett, for her insight…
Image 1: Isabella King and Sarah Hackett
What does a Sales or Executive Assistant role cover?
Regarded as the backbone of sales and real estate business, a Sales or Executive Assistant ensures the seamless flow of transactions and the completion of any relevant paperwork for the listing agent. Essentially acting as an agent’s ‘right hand ‘person’, these fast-paced roles provide fantastic opportunities for those looking to start or further their real estate careers.
At the heart of these roles are tasks such as monitoring the status of a property that’s for sale and organising any marketing material, as well as communicating with clients and potential buyers.
Additionally, these roles also usually involve managing a sales team’s schedules, setting up meetings and organising contracts. “For my role, it’s a mixture of managing the agent’s property listings and providing the best customer service to clients by helping manage the agent’s calendar and emails,” said Belle. “Each Executive or Sales Assistant role can vary as it comes down to what is important to the agent they work for and what is the best way to relieve any potential organisational stress.”
What does a typical day involve?
Those that love a to-do list and have strong organisational skills are a great fit for sales administration. Belle explained in her role, her ‘average day’ typically starts the day before. “I make sure all appointments packs are ready and appointments are confirmed the day prior,” said Belle. “Next, I’ll ensure the Agent’s ‘call list’ is up-to-date and that any materials she might need are printed and on her desk. Then I’d monitor emails and write a general checklist for the day.”
After setting up the day to achieve the best workflow, a Sales or Executive Assistant will also:
- Check-in with any upcoming settlements or listings
- Complete data-entering or update the details for any open homes, past clients, or appraisals that require attention
- Prepare pre- and post-appointment packs
- Book marketing appointments and organise marketing materials
- Assist in negotiations by preparing draft contracts
- Update a team agenda, KPI tracking spreadsheets and fee-tracking sheets for optimal team management
What you might love about these roles
Along with being heavily involved with the listing and sold processes, these roles also provide the opportunity to work closely with an agent and to learn valuable skills from them.
Additionally, being part of a team and having an ever-changing list of tasks will also appeal to those seeking a new adventure each day. “In this field, you are always learning,” says Belle. “You’re always finding out new or more efficient ways to get the best result for your agent and team.”
Learn more about the role of a high-performing Executive Assistant and tune in to the latest episode of the Property Career Podcast: 'What Does it Take to Be A High Performing Executive Assistant?'
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